MB2-718 | You are a customer service agent that uses Unified Service Desk…

Following is MB2-718 | You are a customer service agent that uses Unified Service Desk… from latest Microsoft practice test.

Question: 2

You are a customer service agent that uses Unified Service Desk (USD). You search for a customer. You select a customer record from the search results and open the customer record. How many sessions are created?

A. 0
B. 1
C. 2
D. 3

Answer: C